Returns & Exchanges
At Canadian Pro Shop Online, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 30-day return policy for most unused and unopened items.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and submit a formal request.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, resaleable condition.
Print and Attach Label
Once your request is approved, download the prepaid shipping label from your email and securely attach it to the outside of your parcel.
Drop Off and Refund
Drop your package at any authorized shipping location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing